Whip A Peel Hair & More Policies

Thank you for choosing Whip A Peel Hair & More. Please review our policies before scheduling. By booking an appointment, you agree to the following terms.

Booking & Deposits

All appointments must be scheduled through our booking system. A nonrefundable deposit may be required to secure your appointment. The deposit will be applied toward your service balance.

Cancellations & Rescheduling

At least 24 hours’ notice is required to cancel or reschedule an appointment. Cancellations made with less than 24 hours’ notice will be charged 50% of the scheduled service total.

No-Shows

Clients who fail to arrive without properly canceling will be charged 100% of the scheduled service total. A new deposit or full payment may be required before another appointment can be booked.

Late Arrivals

A $30 late fee will be charged after 15 minutes. At 20 minutes late, the appointment will be canceled or rescheduled. The applicable cancellation fee may be required before another appointment can be booked.

Appointment Hours

Appointments must be scheduled to begin no later than 6:00 PM. Services that begin by 6:00 PM may continue past that time, depending on the service length.

Weather Policy

From September 2026 through March 2027, appointments scheduled for 6:00 PM must be rescheduled at least 24 hours in advance when it is snowing or the temperature is 40°F or below.

This policy is for the safety of our clients and service providers.

Hair and Scalp Hygiene

Some services include shampooing. If your selected service does not include shampooing, please arrive with clean hair and scalp.

Clients who arrive with unclean hair or scalp will have a shampoo service added to the appointment and will be charged the applicable shampoo-service fee. This may also increase the length of the appointment.

Phone Use During Services

For safety and accuracy, clients must keep their heads upright and remain properly positioned during services. Excessive phone use that interferes with the service may result in a $15 phone fee.

Service Provider

Please select the correct service provider when booking. Pricing, availability, and services offered may vary between Angela and Jaquan.

Thank you for respecting our time, safety, and professional standards.

Tender-Headed Services

Clients who are tender-headed must select the Tender-Headed Service Add-On when booking so that enough time can be reserved.

If the add-on is not selected and additional time or special care is required during the appointment, the applicable tender-headed fee will be added to the service total.

Food, Restroom, and Salon Cleanliness

Clients may bring food or drinks to longer appointments as long as eating does not interfere with the service. All containers, cups, wrappers, crumbs, spills, and other trash must be cleaned up and properly discarded before leaving.

Please leave the restroom clean and ready for the next person. Flush the toilet, place paper products and personal hygiene items in the proper trash container, wipe up any spills, and notify a staff member immediately if assistance is needed.

Do not damage, misuse, or leave excessive messes anywhere in the salon. Clients will be held responsible for damage or excessive cleaning caused by themselves. Failure to respect the salon may result in a cleaning or replacement charge and the loss of future booking privileges.